PRINCE2 Issue Management

A Project Issue is a problem which has actually occurred and either has a positive or negative effect on a projects chances of achieving its objectives.

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PRINCE2 furhter divides issues into 3 groups:-

  • Request for Change – The customer wants to change a requirement that has already been agreed /signed off (baselined). This could be changing the attributes /format of something, adding something new-perhaps i.e was previously overlooked? Or even to cater for a new situation that has arisen.

  • Off-Specification- Where a product has been created /delivered but it doesn’t meet the requirements specified.

  • General Problem or Concern – Anything else! This could be a risk that has materialised into an issue.

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